What’s the format of the program? You get instant access to download the 110+ polework exercises to your laptop, computer, iPhone, iPad, tablet & Android, or any internet device you have.

I bought these exercises, how do I log in & download them? When you purchase you will get an email with all your login details. If it hasn't arrived please check your spam & promotions folder as sometimes your email gets hidden in there (ugh, technology I know!). If it's not there, please email our team and we'll be happy to get you all set up :) Email us: greyponyfilms@gmail.com

Can I buy a hard copy version of these exercises? I get it :) Sometimes you just want a book to hold in your hand & refer to! In order to get these exercises to you as fast as possible (you know there are crazy delays with the postal right now?), all of these exercises are SUPER easy to download & we include print ready editions, that you can print out yourself at home.

What age does my horse & I need to be? As this course include both groundwork & riding lessons, this course is only suitable for horses over 4 years of age. We do not promote riding horses 3 years or age or younger, as their bodies are not fully mature until at least 5.5 years of age - and older than that too. You must be over 18 years of age to purchase or use any of our products, courses or any items or online training solutions.

Is this course suitable if I only do groundwork with my horse? Absolutely we love groundwork!! :) This training includes groundwork exercises that are suitable for retired and non-ridden equines, so they can also improve their posture & balance.

It's winter where I live and it's freezing. Can I start this course now or should I wait? We get snow here in Ireland in the winter, so I totally understand! For me, I like to use the bad weather in the winter to concentrate more on groundwork & building connection with my horses. That way I can keep working with my horses, even during the winter. And I don't feel bad we've done nothing in months due to hard ground or snow. All of these lessons in this program are designed to be short. Think 10-15 minute sessions. And many you can do on the ground in walk - and we even have fun halt positioning exercises! And they can really help your horse. For me, these exercises are a way to stay connected to my horse over the winter. Then once the spring arrives, we can get back to a lot more riding & fun activities in the fine weather. You also get 4 years access to this program, so once you purchase it you can work through it as slowly or quickly as suits you.

Is this for English or Western riders? These exercises are for both English & Western riders. It doesn't matter the style of your saddle or what type hat you wear .

My horse sometimes demonstrates behaviour that is a major safety concern - such as rearing, biting, bucking, bolting, etc. It this course suitable for me? No, this course does not address or fix major behavioural problems. We would advise you to contact your vet as a lot of these types of issues begin with pain the horse has.

Can I download all these exercises to my phone, tablet or laptop? Yes. All exercises & challenges are downloadable.

Are these exercises suited for both horses & ponies?​ Yes. They cover novice, intermediate & advanced exercises & challenges.

How many poles do I need? We have a many exercises that need only 1-3 poles (some exercises only need 1 pole!) and we have more advanced exercises that need 5-8 poles. You can use any length poles, but most people use poles between 3 and 3.5 metres in length

How long does each session with my horse need to be? We believe in quality, not quantity. And luckily, so do our horses! So if you can spend 1 or 2 fifteen minute polework sessions with your horse each week - that sounds perfect. Plus with our thoughtfully designed ‘small chunk’ exercises, you’ll always be able to have fun with your horse!

How long do I get access to the exercises & challenges for? You get unlimited access, 24/7 on all internet devices, for 3 years from the date of purchase.

What technology do you need? You will need a computer or smartphone/tablet connected to the internet.

Does this program including 1-1 coaching support? This program is a self-study program. This program does not include coaching support. You can learn more about our other programs at www.greyponyfilms.com

Hey Elaine, is this a one time charge? Yes! This is a one-time payment only. There is no ongoing subscription. So you don't need to worry. All you need to do is share the great news with your horse & look forward to having lots of fun together :)

What currency are the prices in? The prices are in USD (American dollars)

Is this a one time charge? Yes, you bet it is :) This is a 1 time payment.

What is VAT? Europeans will also be changed VAT based on the country you live in. This is a European rule we must adhere to.

Do you have a refund policy? You bet we do! If you purchase these polework exercises, and don’t get all the polework exercises you need to to improve your horse's suppleness, balance, rhythm, strength and flexibility using 100% kind methods in the first 14 days, just send us an email at greyponyfilms@gmail.com and we’ll be happy to give you your money back.

What if I’m still not sure? If you've still got Qs, here is what I recommend. You can email me greyponyfilms@gmail.com and ask me any questions you have. I’m happy to help.